Australia’s aged care system is set for a major transformation. On the first day of November 2025, the government is set to launch the new Support at Home program. This will simplify aged care services. It will also provide more funding flexibility. And yes, this will replace several existing systems.
Preparing for the new Support at Home Program is important. Individuals and their families should be aware of what to expect.
Support at Home Launch Date
Knowing when this will be effective is important. On November 1, 2025, the new Support at Home program will take effect. Preparing in advance gives service providers enough time. Customers will be more aware of the changes resulting from this transition. Talk to your provider if you are an existing member. New applicants should look into the new policies first before signing up.
What Existing Programs Will It Replace
The new Support at Home Program will replace the existing Home Care Packages (HCP) and Short-Term Restorative Care (STRC) systems. HCP provide ongoing support for daily living. STRC provides temporary recovery-focused assistance. The new program will create a more streamlined system.
Improved Funding Levels
The program will now have eight funding levels instead of just four under HCP. This will offer more tailored support to members. Here’s what each level receives and what they are for:
- Level 1 ($11,000). For basic assistance with everyday tasks.
- Level 2 ($16,000). For more regular assistance at home.
- Level 3 ($22,000). For more frequent personal care or mobility assistance needs.
- Level 4 ($30,000). For more consistent support and possibly multiple types of services.
- Level 5 ($40,000). For higher care needs and more complex support requirements.
- Level 6 ($48,000). For ongoing assistance.
- Level 7 ($58,000). For very high care needs at home.
- Level 8 ($78,000). For the most complex needs, similar to residential-level care.
Short-Term Care Options
There will be two options for members. One will be for restorative care, which will assist with rehabilitation, and the other will be for end-of-life support. Both of these pathways are important:
- Restorative Care Pathway. This will replace the Short-Term Restorative Care Programme. It will give participants access to intensive allied health and nursing care for up to 16 weeks.
- End-of-Life Pathway. This provides participants with 3 months or less to live with access to additional funding for in-home aged care services for 12 weeks.
Assistive Technology and Home Modifications
Under the new Support at Home program, senior Australians can access dedicated funding to support independence and safety. These will ensure that seniors can stay at home safely. The funding can be used towards the following for assistive technology and home modifications:
- Mobility aids
- Monitoring devices
- Adjustable beds and supportive mattresses.
- Hearing aids or vision support equipment.n
- Grab rails and handrails.
- Ramps and step modifications.
- Bathroom upgrades.
No Worse Off Guarantee
This ensures that people already approved for a Home Care Package (HCP) by 30 September 2024 will not lose out when the system changes. This guarantee provides peace of mind. It will protect existing clients from reduced care or financial disadvantage. They will automatically transition to an equivalent or better funding level that is offered under the new program.
Conclusion
The Support at Home program aims to deliver the best possible support for senior Australians. This promises greater flexibility and clearer funding. There will be stronger support to ensure their safety and independence. By understanding these changes now, it will be easier to keep up with the transition. That is why individuals and families should learn more about the new Support at Home program.













